Lucky77 Terms and Conditions – Know Your Rights as a Pakistan Player

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern all use of the Lucky77 platform, including the website at lucky77-khelo.com, any mobile-optimised versions of the site, and all products, services, betting markets, games, and promotions made available through Lucky77. By accessing any part of Lucky77, placing any bet, depositing any funds, or claiming any bonus, you are confirming that you accept these Terms and that they form a binding agreement between you and Lucky77.

These Terms should be read alongside Lucky77's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Lucky77. Where there is any conflict between a specific promotion's terms and these general Terms, the specific promotion terms take precedence for matters covered by those promotion terms only.

Lucky77 reserves the right to update these Terms at any time. When changes are made, the updated version will be posted on this page with a revised "Last Updated" date. If you continue to use Lucky77 after changes are posted, you are taken to have accepted the updated Terms. It is your responsibility to check this page periodically.

2. Eligibility

To register and use Lucky77, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration and at all times while using Lucky77.
• You must be physically located in a jurisdiction where accessing and using online betting and gaming platforms is not prohibited by law.
• You must be acting on your own behalf and not on behalf of any other person.
• You must not be a current or former employee, contractor, director, or agent of Lucky77 or any of its affiliated entities, nor an immediate family member of such a person.
• You must not be registered on any self-exclusion list related to gambling, including Lucky77's own self-exclusion register.
• You must have the legal capacity to enter into binding contracts under applicable law.

Lucky77 reserves the right to verify eligibility at any time by requesting identity documents, proof of age, proof of address, and any other documentation deemed necessary. Failure to provide satisfactory verification documents within a reasonable time may result in account suspension and withholding of pending withdrawals pending verification.

3. Your Lucky77 Account

3.1 Registration

Each person may hold only one Lucky77 account. When registering, you must provide accurate, complete, and up-to-date personal information including your full name, date of birth, Pakistani mobile number, and any other details requested during the registration process. Providing false or misleading information is grounds for immediate account termination.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your Lucky77 login credentials — your username, password, and any OTP codes sent to your registered mobile number. Lucky77 will never ask for your password via email, SMS, or phone call. If you believe your account has been accessed without your authorisation, contact Lucky77 support immediately at support@lucky77-khelo.com.

All activity carried out through your Lucky77 account while your credentials are in use will be considered your own, unless you have reported a security breach to Lucky77 before such activity occurred.

3.3 Account Currency

All Lucky77 accounts are denominated in Pakistani Rupees (PKR). This is the only currency used on Lucky77. All balances, bets, deposits, bonuses, and withdrawals are processed in PKR. No currency conversion is applied at any stage.

3.4 Dormant Accounts

A Lucky77 account that has had no login activity for a continuous period of 12 months will be classified as dormant. Lucky77 may apply a monthly administrative fee of Rs 200 to dormant accounts after written notice is given to the registered mobile number or email address. Accounts with a zero balance may be closed after 24 months of inactivity.

4. Deposits and Payments

Lucky77 accepts deposits via the following Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa or Mastercard debit and credit cards issued by Pakistani banks. All payment methods are subject to availability and may change without prior notice.

• The minimum single deposit on Lucky77 is Rs 200.
• There is no maximum single deposit limit, though your payment provider's own limits may apply.
• Deposits are credited to your Lucky77 account within 60 seconds for Easypaisa, JazzCash, NayaPay, and SadaPay. Bank transfers (IBFT) may take up to two business hours to reflect depending on your bank's processing time.
• Lucky77 does not charge any deposit processing fees. Any fees charged by your payment provider are your own responsibility.
• Deposits made to Lucky77 may only be used for betting and gaming on the platform. Depositing funds for any other purpose, including money transfers, is strictly prohibited.

Lucky77 reserves the right to request the source of funds for any deposit that Lucky77 deems requires verification under its anti-money laundering procedures. Failure to provide satisfactory documentation will result in the deposit being held and the account suspended pending investigation.

5. Withdrawals

Lucky77 processes withdrawal requests on the same business day they are submitted, provided all verification requirements have been met. Withdrawals are paid to the same payment method used for the most recent deposit, or another verified Pakistani payment method in your name.

• The minimum single withdrawal from Lucky77 is Rs 100.
• Withdrawals to Easypaisa and JazzCash are typically completed within one to three hours. Bank transfers (IBFT) may take up to one business day.
• Lucky77 does not charge withdrawal fees. Payment provider fees, if any, are borne by the player.
• Withdrawals to third-party accounts — accounts not in your own name — are strictly prohibited. Such withdrawal requests will be rejected and may trigger a full account review.
• Before your first withdrawal, Lucky77 requires identity verification consisting of a valid CNIC or passport copy, a selfie with the document, and proof of registered payment method. This is a one-time requirement.
• If a player has claimed any bonus, the associated rollover requirement must be fully satisfied before the bonus-derived portion of the balance becomes withdrawable. The original deposit amount is always withdrawable subject to verification.

6. Bonuses and Promotions

All bonuses and promotions offered by Lucky77 are subject to these general Terms as well as any specific terms stated in the individual promotion. Where specific promotion terms conflict with these general Terms, the specific terms apply to the matters they cover.

6.1 Welcome Bonus

The Lucky77 welcome bonus is available to new players only on their first qualifying deposit. The bonus is credited automatically within 60 seconds. The bonus carries a rollover requirement of 5× the bonus amount. This rollover must be completed within 30 calendar days of the bonus being credited, after which any uncompleted bonus balance will expire. Bets placed on all Lucky77 games count at 100% toward rollover. The original deposit is not subject to rollover and can be withdrawn at any time, though doing so forfeits any uncompleted bonus.

6.2 General Bonus Conditions

• Bonuses are for personal use only and cannot be transferred between Lucky77 accounts.
• Only one bonus may be active at any given time on a Lucky77 account unless otherwise stated.
• Lucky77 reserves the right to withdraw or modify any bonus at any time. Players who have already activated a bonus will be able to complete the rollover under the terms that applied at the time of activation.
• Bonus abuse — including collusion between multiple accounts, reverse betting strategies specifically designed to meet rollover requirements without genuine risk, or exploitation of technical errors — will result in forfeiture of the bonus and associated winnings, and may result in account closure.
• Free bets are non-withdrawable. Only winnings from free bets, net of the free bet stake, are transferred to the real-money balance upon settlement.

7. Betting Rules

All bets placed on Lucky77 are subject to the specific betting rules applicable to each sport or market, which are published within the relevant section of the platform. The following general betting rules apply across all Lucky77 markets:

• The minimum single bet stake on Lucky77 is Rs 100.
• Bets are only valid once confirmed by the Lucky77 system. A bet is confirmed when you receive an on-screen confirmation with a unique bet reference number.
• Lucky77 reserves the right to void any bet placed in error — including bets placed on clearly incorrect odds resulting from technical errors — at any time before or after the event has taken place, with the stake returned to the player.
• In the event that a match or event is cancelled, postponed, or abandoned, Lucky77's specific sport rules will apply to determine whether bets are settled or voided. As a general rule, bets on events not completed within 48 hours of the scheduled start time will be voided and stakes returned.
• Live in-play bets are accepted at Lucky77's sole discretion. Lucky77 may suspend in-play betting at any point during a match without prior notice.
• Maximum winnings from a single bet on Lucky77 are capped at Rs 5,000,000 per event, regardless of the odds or stake. Winning amounts above this cap will be paid at the cap value.
• Lucky77 reserves the right to limit the maximum stake accepted on any market without providing a reason. This applies particularly where Lucky77 identifies unusual betting patterns.

8. Games and Software

All games available on Lucky77 — including card games, virtual sports, Ludo, and esports-linked products — use software that has been independently certified for randomness and fairness by recognised testing laboratories. Lucky77 does not manipulate game outcomes and does not have any ability to adjust game results after a player has entered a game round.

Lucky77 is not responsible for any loss of game data, bet records, or account history resulting from events outside Lucky77's reasonable control, including telecommunications network failures, power outages, or force majeure events. In the event of a disconnection during an active game round, Lucky77's system will attempt to complete the round automatically, and the result will be as recorded by the Lucky77 server rather than what was displayed on the player's device at the time of disconnection.

Players are not permitted to use automated software, bots, artificial intelligence tools, or any other automated systems to interact with Lucky77 games or betting markets. Detection of such use will result in immediate account suspension and forfeiture of all balances.

9. Prohibited Conduct

The following conduct is strictly prohibited on Lucky77 and will result in account suspension, termination, forfeiture of balances, and potentially legal action:

• Opening more than one Lucky77 account in any name, whether or not all accounts are in your name.
• Providing false identity documents or misrepresenting your age, identity, or location to Lucky77.
• Using Lucky77 for any form of money laundering, fraud, or any activity that violates Pakistani law or international financial crime regulations.
• Exploiting Lucky77 system errors, software bugs, or pricing mistakes to obtain unfair winnings. Such winnings will be voided.
• Colluding with other players to manipulate game outcomes, exploit bonus structures, or in any way gain an unfair advantage on Lucky77.
• Making deposits using payment methods not in your own name or using fraudulently obtained payment credentials.
• Using Lucky77 in a manner that disrupts or interferes with Lucky77's systems, servers, or other players' experience on the platform.
• Accessing Lucky77 using VPN, proxy, or any other tool intended to obscure your location if the purpose is to circumvent geographic restrictions that apply in your actual location.

10. Account Suspension and Closure

Lucky77 reserves the right to suspend or permanently close any account at any time where there is reasonable belief that the account has been involved in prohibited conduct, where the player has breached these Terms, or where Lucky77 is required to do so by applicable law or regulatory instruction.

Where an account is suspended pending investigation, Lucky77 will notify the player via their registered mobile number or email address. The player may be requested to provide documentation to assist the investigation. If the investigation concludes that no breach of these Terms occurred, the account will be reinstated and any suspended withdrawals processed promptly.

Where an account is permanently closed due to a breach of these Terms, Lucky77 will forfeit any bonus balance and may also forfeit any winnings derived from prohibited conduct. The original verified deposit balance, if applicable, will be returned to the player's verified payment method within 10 business days, net of any amounts Lucky77 is entitled to retain under these Terms.

Players may voluntarily close their Lucky77 account at any time by contacting the support team at support@lucky77-khelo.com. Any available balance at the time of voluntary closure will be processed to the player's verified payment method after standard identity verification.

11. Responsible Gaming

Lucky77 is committed to responsible gaming. Gambling should be a form of entertainment, not a source of financial stress or personal hardship. Lucky77 provides the following responsible gaming tools, accessible directly from your account settings without requiring any contact with support:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your Lucky77 account. Reductions take effect immediately; increases take effect after a 24-hour cooling period.
• Loss Limits: Set a maximum net loss amount per day, week, or month.
• Session Time Reminders: Receive notifications after specified time periods of activity on Lucky77.
• Cooling-Off Period: Temporarily suspend your Lucky77 account for periods of 24 hours, 7 days, 30 days, or 90 days.
• Self-Exclusion: Permanently exclude yourself from Lucky77 for a minimum period of 6 months, up to lifetime exclusion.

If you are self-excluded from Lucky77, you must not attempt to open a new account or access Lucky77 during the exclusion period. If you believe you have a gambling problem, Lucky77 encourages you to seek support. Lucky77's support team can also assist you in activating any of the above tools at any time.

12. Privacy and Data Protection

Lucky77 collects, stores, and processes personal data in accordance with its Privacy Policy, which is published at /privacy-policy. By registering on Lucky77, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Lucky77 will not sell your personal data to third parties. Lucky77 may share data with payment processors, identity verification services, and fraud prevention services as necessary to operate the platform and comply with legal obligations. All third parties with whom Lucky77 shares data are required to maintain appropriate data security standards.

Pakistani players have the right to request a copy of the personal data Lucky77 holds about them, to request corrections to inaccurate data, and to request deletion of data where Lucky77 is not legally required to retain it. Such requests should be directed to support@lucky77-khelo.com.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Lucky77 shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages arising from your use of Lucky77, including but not limited to loss of winnings due to technical failures beyond Lucky77's reasonable control, data loss, or interruption of service.

Lucky77's total aggregate liability to any player for any claim arising from or in connection with these Terms or the use of Lucky77 is limited to the value of the player's Lucky77 account balance at the time the claim arises, or the amount of the specific bet to which the claim relates, whichever is lower.

Lucky77 does not guarantee uninterrupted or error-free access to the platform. Lucky77 may perform maintenance, updates, or emergency fixes that temporarily affect availability. Lucky77 will endeavour to provide advance notice of planned maintenance where possible.

14. Changes to These Terms

Lucky77 reserves the right to amend, update, or replace these Terms at any time. Material changes to these Terms — such as changes to withdrawal rules, bonus conditions, or account policies — will be communicated to players via notification to their registered mobile number or email address at least seven days before they take effect, except where immediate changes are required by law or regulatory obligation.

The most current version of these Terms will always be accessible at lucky77-khelo.com/terms-conditions. Your continued use of Lucky77 after any changes to these Terms are posted constitutes your acceptance of the revised Terms. If you do not agree with any change, your remedy is to close your Lucky77 account before the changes take effect.

15. Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your Lucky77 account, our support team is available 24 hours a day, 7 days a week, in both English and Urdu.

• Email: support@lucky77-khelo.com
• Platform: Live chat available on lucky77-khelo.com once logged in
• Response time: Most queries resolved within one hour; complex account matters within one business day

For responsible gaming-related queries — including activating deposit limits, self-exclusion, or requesting account closure — Lucky77's team treats these requests as the highest priority and will action them immediately upon verification of your identity.