Your personal information matters. This Privacy Policy explains in plain language exactly what data Lucky77 collects from Pakistani players, how it is used, who it may be shared with, and — most importantly — the rights you have to control your own data at any time.
Lucky77 protects every Pakistani player's personal data with enterprise-grade security
All data transmitted between your device and Lucky77 servers is protected by 256-bit SSL/TLS encryption — the same standard used by Pakistani banks.
Lucky77 does not sell, rent, or trade your personal information to third-party marketers. Full stop. Your data stays within Lucky77's controlled ecosystem.
Lucky77 only collects information that is genuinely necessary to operate your account, process payments, and comply with our legal obligations.
You can request access to, correction of, or deletion of your Lucky77 data at any time by contacting our support team — no hoops to jump through.
Summary: Lucky77 collects only the data needed to run your account safely and legally. We never sell your data. All data is encrypted. You can request a copy, correction, or deletion of your data at any time by emailing support@lucky77-khelo.com. The full detail of each of these commitments is set out in the sections below.
This Privacy Policy describes how Lucky77 ("Lucky77", "we", "our", "us"), operating the platform at lucky77-khelo.com, collects, stores, processes, and protects personal data belonging to players based in Pakistan and other users of the Lucky77 platform. Lucky77 is the data controller for all personal information collected through the platform.
Lucky77 is committed to handling your personal information with respect, transparency, and care. We understand that Pakistani players trust us not only with their money but also with their personal data — CNIC details, mobile numbers, payment account information, and browsing behaviour on the platform. That trust is not taken lightly. Every data processing decision at Lucky77 is made with the minimum necessary principle in mind: we only collect what we genuinely need, and we only keep it for as long as we have to.
This Privacy Policy should be read alongside Lucky77's Terms and Conditions and Responsible Gaming Policy, both of which may reference how certain data is used. By registering on Lucky77 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy.
Lucky77 collects the following categories of personal data from Pakistani players:
| Data Category | Specific Examples | Why We Need It |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number, photograph | Age verification, KYC compliance, fraud prevention |
| Contact Data | Pakistani mobile number, email address (if provided) | Account communication, OTP verification, support |
| Financial Data | Easypaisa/JazzCash account details, bank account for IBFT, card details (tokenised only) | Processing deposits and withdrawals in PKR |
| Account Activity | Login times, bets placed, games played, bonus usage, deposit/withdrawal history | Account management, responsible gaming monitoring, dispute resolution |
| Device & Technical Data | IP address, device type, browser type, operating system, screen resolution | Platform optimisation, fraud detection, security |
| Location Data | Country/city derived from IP address | Eligibility verification, regulatory compliance |
| Communications Data | Support chat transcripts, emails, complaint records | Resolving disputes, improving service quality |
Payment Card Security: Lucky77 never stores full card numbers on our own servers. Card payments are processed through PCI-DSS compliant payment gateways. Lucky77 only retains a tokenised reference that cannot be used to make new charges without your explicit authorisation.
Lucky77 protects Pakistani players' data from Karachi to Islamabad
Lucky77 collects personal data through the following channels:
Lucky77 does not purchase or obtain personal data about Pakistani players from third-party data brokers or marketing lists. All data we hold about you was either provided by you directly or generated through your use of the Lucky77 platform.
Lucky77 uses the personal data we collect for the following purposes:
To create and manage your Lucky77 account, verify your identity, process your deposits and withdrawals, track your bonus progress, and provide you with access to all games and betting markets on the platform.
To process PKR deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card; to verify payment method ownership; and to process same-day withdrawal requests to your verified Pakistani payment account.
Lucky77 is required by its operating obligations to conduct Know Your Customer (KYC) checks, monitor transactions for suspicious activity, and maintain records for anti-money laundering (AML) compliance purposes. Data processed for these purposes is retained for the legally required period regardless of any other data deletion requests.
Lucky77 uses your account activity data — deposit frequency, betting patterns, session length, time of activity — to monitor for indicators of problem gambling and to enforce responsible gaming tools you have activated, such as deposit limits and self-exclusion. This use of data is in your genuine interest and forms part of Lucky77's commitment to player welfare.
Lucky77 analyses IP addresses, device fingerprints, and account behaviour to detect fraud, multi-accounting, bonus abuse, and other prohibited conduct as defined in our Terms and Conditions. This analysis is carried out by automated systems and, where an alert is raised, by Lucky77's security team.
To respond to your queries, resolve disputes, process complaints, and improve the quality of Lucky77's support service. Support communications may be retained for up to three years to assist in resolving any future disputes about the same matter.
Lucky77 uses aggregated, anonymised usage data to understand how Pakistani players use the platform, which games are most popular, where players encounter difficulty, and how to improve the Lucky77 experience. This analysis does not identify individual players.
If you have opted in to marketing communications, Lucky77 may send you information about new promotions, bonuses, and features via SMS to your registered Pakistani mobile number. You can opt out of marketing messages at any time by replying STOP to any Lucky77 SMS or by contacting support. Opting out of marketing does not affect service communications about your account.
Lucky77 processes your personal data on the following legal grounds:
Lucky77 retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by law. The following retention periods apply:
After the applicable retention period, Lucky77 will securely delete or anonymise your personal data. Anonymised data that cannot be linked back to you may be retained indefinitely for statistical and platform improvement purposes.
Lucky77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, loss, or destruction. These include:
Despite these measures, no online platform can guarantee absolute security. If Lucky77 becomes aware of a data breach that affects your personal data and creates a risk to your rights, Lucky77 will notify you promptly via your registered mobile number or email address, and will take immediate steps to contain and remediate the breach.
Lucky77 uses cookies and similar technologies on the platform to ensure it functions correctly, to remember your preferences, and to understand how Pakistani players use the site. The following types of cookies are used:
You can manage cookie preferences through your browser settings. Please note that disabling cookies other than strictly necessary ones may affect some non-essential features of Lucky77. Lucky77 does not currently use cross-site advertising cookies or share cookie data with advertising networks.
From Hunza to Karachi, Lucky77 keeps every Pakistani player's data secure
Lucky77 is strictly for adults aged 18 and above. Lucky77 does not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in the Lucky77 registration and withdrawal process specifically to prevent minors from accessing the platform.
If Lucky77 discovers that personal data has been collected from a person under 18, that account will be immediately closed, all bets will be voided, deposits will be returned, and all associated personal data will be deleted from Lucky77's systems as quickly as technically possible. If you are a parent or guardian and believe your child may have accessed Lucky77, please contact support@lucky77-khelo.com immediately.
As a Pakistani player on Lucky77, you have the following rights regarding your personal data. Lucky77 will respond to any valid data rights request within 30 calendar days of receipt.
Request a copy of all personal data Lucky77 holds about you, including your account history, betting records, and any KYC documents we have on file.
Request correction of any inaccurate personal data Lucky77 holds about you — for example, an incorrectly recorded mobile number or misspelled name.
Request deletion of your personal data where Lucky77 no longer has a legal basis to retain it. Note that data required for AML or KYC compliance cannot be deleted during the mandatory retention period.
Request that Lucky77 restricts certain uses of your personal data while a dispute about accuracy or lawfulness is being resolved.
Request your Lucky77 data in a structured, machine-readable format so you can transfer it to another service if you choose to close your account.
Object to Lucky77's use of your data for direct marketing at any time. You can also object to processing based on legitimate interests where you believe your privacy rights override those interests.
To exercise any of these rights, contact Lucky77 at support@lucky77-khelo.com with the subject line "Data Rights Request" and your registered mobile number. Lucky77 will verify your identity before processing any data rights request to protect against fraudulent access to your records.
Lucky77's primary servers and data processing infrastructure are located in secure data centres. Where Lucky77 uses third-party service providers — such as cloud infrastructure, fraud prevention services, or payment processors — some personal data may be processed in locations outside Pakistan. Lucky77 ensures that any such international transfer of personal data is subject to appropriate safeguards, including contractual data protection clauses that require the receiving party to maintain data protection standards equivalent to those applied by Lucky77.
Lucky77 does not transfer your personal data to any country that does not provide an adequate level of data protection without first putting in place appropriate safeguards. Where you have questions about specific international transfers of your data, contact Lucky77 at support@lucky77-khelo.com.
Lucky77 reserves the right to update this Privacy Policy at any time to reflect changes in how we process data, changes in applicable law, or changes to the Lucky77 platform. When material changes are made, Lucky77 will notify players via SMS to their registered Pakistani mobile number at least 14 days before the changes take effect.
The most current version of this Privacy Policy is always available at lucky77-khelo.com/privacy-policy. The "Effective" date at the top of this page reflects when the current version came into force. Your continued use of Lucky77 after any changes take effect constitutes acceptance of the revised Privacy Policy. If you do not agree with changes to this Policy, you should close your Lucky77 account before the changes take effect.
If you have any questions, concerns, or requests related to this Privacy Policy or how Lucky77 handles your personal data, please contact our data protection team:
If you are not satisfied with Lucky77's response to a privacy concern, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction. Lucky77 takes all privacy complaints seriously and will work constructively to reach a resolution before any formal complaint becomes necessary.
Quick Data Request: To request a copy of your Lucky77 data, request deletion, or ask any question about how your data is handled, email support@lucky77-khelo.com with "Data Rights Request" in the subject line and your registered mobile number in the body of the message. Lucky77 will verify your identity and respond within 30 days.
Lucky77 uses the same encryption standards as Pakistani banks to protect your personal data. Your CNIC, mobile number, and payment details are stored securely, never sold, and always under your control. Register free, deposit via Easypaisa or JazzCash, and claim your welcome bonus of up to Rs 25,000.
18+ only · 256-bit SSL encryption · PKR accounts · T&Cs apply
Gambling is entertainment, not a financial plan. Set personal limits before you start, use Lucky77's built-in deposit limits, session reminders, and self-exclusion tools — all available from your account settings. Lucky77 is for players aged 18 and above only.